I came home last night to find I had just sold a favorite necklace. I was thrilled to receive the email from Artfire and PayPal informing me of the sale.
When I viewed the details of the sale, I realized the customer lives in New York and had paid about $7.50 in sales tax, I immediately felt a little guilty. Why? I don’t know. It’s not my fault we both live in New York!
Nevertheless, it nagged at me that between the shipping and sales tax fees she had paid an additional $12.50 or so. That seemed like a lot to me.
What I decided to do, and it may have been necessary and unprofessional of me, was to make a pair of matching earrings and include them in her package for free. I hope she likes them.
In any case, it made me feel better.